Q Hotel Kuala Lumpur

ex. Citrus Hotel

51 Jalan Tiong Nam, Off Jalan Raja Laut, Kuala Lumpur, Malaysia, 50350show map
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Rooms and Guests
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Malaysia

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Overview

The deluxe 3-star Q Hotel Kuala Lumpur is set in Chow Kit district and offers non-smoking guestrooms with a view over the city. Decorated in a chic style, the hotel was opened in 2007 and fully restored in 2012. Shuttle service, dry cleaning and ironing service as well as a designated place for smoking, a safe deposit box and a car park are on hand.

Trade Museum and KLCC Park are located at 3.5 km and 2.6 km respectively. The center of Kuala Lumpur is 3 km away from the venue.

Apart from proximity to banks and convention centres, this hotel offers a business centre and a meeting room.

Within a 5-minute walk guests will find Medan Tuanku Monorail train station.

Rooms

All 171 rooms are appointed with flat-screen television, a dressing room and hi-fi. Also the hotel offers an electric kettle and tea and coffee making equipment in every room.

Eat & Drink

Typical local cuisine can be enjoyed in the outdoor restaurant. Relax with exclusive drinks in the garden bar that boasts billiards and complimentary Wi-Fi. A wide choice of dining venues, including Restoran Shahjee and Ong Lai (Goh Kee) Restaurant, is offered in the area.

Relax

Q Hotel Kuala Lumpur features cots and a pool for guests with children. On-site fitness facilities include a gym area and a fitness centre.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2012.  Number of floors:   10.  Number of rooms:   171.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour check-in

24-hour reception

24-hour security

Food/ Drinks

Restaurant buffet

Cafe

Coffee shop

Breakfast room

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Taxi service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • Breakfast room
  • Restaurant buffet
  • Cafe

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Garden area
  • Spa & wellness centre
  • Massage

Room view

  • Pool view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Connecting rooms
  • Living room
  • Tea and coffee facilities
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Shared kitchen
  • Kitchen
  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Medan TuankuMedan Tuanku1700 ft
Medan Tuanku Monorail StationMedan Tuanku Monorail Station1700 ft
Dang WangiDang Wangi3300 ft
Putra World Trade CentrePutra World Trade Centre1000 ft
Sunway Putra MallSunway Putra Mall1400 ft
Parkson Maju Junction MallParkson Maju Junction Mall1400 ft
Open University MalaysiaOpen University Malaysia2000 ft
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Ong Lai (Goh Kee) RestaurantOng Lai (Goh Kee) Restaurant200 ft60A, Jalan Raja Laut
Restoran ShahjeeRestoran Shahjee400 ftLoron Tiong nam 3
Shang PalaceShang Palace1000 ft11 Jl Sultan Ismail
Coliseum CafeColiseum Cafe1200 ft98-100 Jln Tunku Abdul Rahman
Zam ZamZam Zam1100 ft135 Jalan Tuanku Abdulk Rahman
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National Monument Kuala LumpurNational Monument Kuala Lumpur1.2 mi
Parliament HouseParliament House1.4 mi
Kuala Lumpur Railway StationKuala Lumpur Railway Station1.6 mi
Bukit Bintang Monorail StationBukit Bintang Monorail Station1.6 mi
Pavilion Kuala LumpurPavilion Kuala Lumpur1.5 mi
Sungei Wang PlazaSungei Wang Plaza1.6 mi
Stadium NegaraStadium Negara1.6 mi
Merdeka StadiumMerdeka Stadium1.7 mi
KLCC ParkKLCC Park1.4 mi
Sultan Abdul Samad BuildingSultan Abdul Samad Building1.1 miJalan Raja Merdeka Square
Petronas Twin TowersPetronas Twin Towers1.2 miKuala Lumpur City Centre
Merdeka SquareMerdeka Square1.1 mi Kuala LumpurMalaysia
Kuala Lumpur City Centre Kuala Lumpur City Centre 1.2 mi Kuala LumpurMalaysia
Petaling StreetPetaling Street1.3 mi55 Petaling Street
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Getting around
Train
Ampang Park Station1.7 mi
Old Kuala Lumpur Railway Station1.7 mi
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Reviews
6.2
GoodBased on  475  reviews
  • 7.8
    Fabulous

    It is close to the lrt and Monorail There are two excellent shopping malls within easy walking distance. We booked the most expensive rooms which are situated on the 10th Floor with a Club Lounge that is available to only those on the 9th and 10th floor. You can have complimentary snacks, cold drinks, coffee and tea with free internet access. A nice quiet lounge to unwind. You need a room overlooking the twin towers the view is great especially at night. Rooms are large and spacious and not so noisy, also non-smoking. Apart from the problem experienced (see below) once this was sorted out everything was great. You still had the odd problem like the newspaper not being delivered to you in the morning (included when staying in club rooms) a call always had someone bringing it to us. After three days they got the message and there was no further problems. We got to know the staff well and they went out of their way to make sure all was ok.

    Be aware that club rooms are also on the 9th floor. We were put into one on this floor for a two night stay whilst in transit to another country. The one we had was at the side of the hotel ( it was either 916 or 918 next to a very noisy building site that worked all night). The room had a queen size bed (instead of the normal king size) and was a lot smaller and cramped to the ones we have had previously. We had no sleep whatsover due to the jack hammer and concrete mixer going non- stop all night. We complained that the room was no-where near the standard of those in the front and back of the 10th floor that we had stayed in last year and for our first 6 days on arrival. Due to me being sick on the day we were to leave we cancelled our trip to Java and decided to remain kl. We asked to be moved back to the 10th floor for the rest of our trip which was 10 days and explained why. It was difficult but with persistancy and talking to a Manager they finally moved us back to the top floor again in room 1011 and reduced the price for those two nights we had in the substandard room on the 9th floor. Be aware there are a lot of indian tour groups that use this hotel. We got use to it, but breakfast was very busy, and choice somewhat depleted. They usually came in on Friday and went on Monday. Very noisy and crowded. Indians are smokers, another reason why you need the 10th floor which is non-smoking.

  • 6.2
    Good

    I like the daytime Asst. front desk duty manager and the porter. Both are courteous with a smile and helpful. Buffet spread has a reasonable spread for a budget hotel.

    Wish the carpet is cleaner and not sticky.

  • 4.6
    Guest rating

    The view of towers.

    Staff were not helpful. Rooms were basic even the club rooms. No hand towels depsite asking. Hotel taxi charged more than private one.

  • 9.2
    Superb

    Good & Comfortable stay for the reasonable cost....

  • 9.6
    Exceptional

    It was a good value for money hotel with good breakfasts and facilities. Rooms were comfortable although the shower was not very warm.

    Showers were not very warm and sometimes breakfast things had run out when you got down to it.

  • 5.8
    Guest rating

    Room with nice view on Petronas Tower.

    Breakfast staff do not refil food and drinks. The area is not nice.

  • 7.0
    Very good

    Beautiful and modern hotel. Large windows, swimming pool on the roof of 3d floor. Quiet district.

    Location is uncomfortable: only old private houses around, 15 minutes walk to monorail train station. Almost only local foods on breakfast.

  • 6.6
    Good

    Somewhat the hotel has it all: fitness studio, outdoor pool, included breakfast, business center, not too far from a major street but...

    ... On thr other hand this hotel is disappointingly badly maintained: not very clean, stains on thr carpet, almost nothing for Western people for breakfast, no lights at the pool in the evenings, fitness closed for refurbishing, stinky smell, many lights in the corridor out of order and the list gies on...

  • 3.8
    Guest rating

    Foods are ok and have some friendly staff( Baggage boy and a Room Service person)

    Room a/c is not working properly(I staid 3 days) and informed , but no repair, and Bathroom not flush properly. We request a Square pin adapter just enter the room , After 3 days not received.

  • 3.2
    Guest rating

    When I made this booking I was under the impression it had hot water , satellite tv and good Internet connection , it had none of the above .

  • 7.0
    Very good

    The Courtesy Lounge which provides free internet and computer as well as snacks and drinks.

    The Room Access Card/Device not functioning well

  • 4.2
    Guest rating

    The room was quite clean, but rusty. The roomsize is also okay, nice view too. The pool is beautiful and mostly empty.

    Avoid the breakfast or at least any dish containing eggs. It made me very sick for a couple of days and I am sure it was because of the food, because that was the only thing I ate after my arrival in KL, when I was still healthy and hungry.

  • 7.8
    Fabulous

    Excellent staff. Beautiful view of the Petronas tower from our rooms (club floor rooms).

    The buffet breakfast was almost the same everyday,so it was quite unappealing on the 3rd day onwards.

  • 3.2
    Guest rating

    nothing much to be honest.

    Most of the rooms had some problem or the other. though the staff attended to it, we didnt find it worth while for the stay. the location was also not that great specially for first time visitors. you will find better hotels for same facilities and price but with better location and service.

  • 5.8
    Guest rating

    The staff here very friendly. The room WiFi work fine and stable. Facilities consider not bad.

    lack of parking lots. If part around will get summons. Breakfast choice too less.

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Malaysia

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 12 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Getting around
Train
Ampang Park Station1.7 mi
Old Kuala Lumpur Railway Station1.7 mi
+ More- Less
Check rooms and rates
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Check-in
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Rooms and Guests
2Guests1room
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